Remember the last client you had who was absolutely horrible?
They called at all hours, texted constantly, everything was an emergency... you wanted and needed to fire them but… How?
What do you say? How do you say it?
What to Say, How to Say It is a new book designed to help you have better conversations in your business through the process of scripting.
What to Say, How to Say It will show you:
* How to know what to say before you have to say it
* How to say what you need to, to get the results you want
* How to make the whole process automatic
Learn to fire customers with ease, say No to discounts, deal with scope creep and more!
Yolanda, veteran entrepreneur and business owner, takes you step-by-step through the method she uses to say it right every time. She shows you exactly what to say, how to say it, and feel good about it!
They called at all hours, texted constantly, everything was an emergency... you wanted and needed to fire them but… How?
What do you say? How do you say it?
What to Say, How to Say It is a new book designed to help you have better conversations in your business through the process of scripting.
What to Say, How to Say It will show you:
* How to know what to say before you have to say it
* How to say what you need to, to get the results you want
* How to make the whole process automatic
Learn to fire customers with ease, say No to discounts, deal with scope creep and more!
Yolanda, veteran entrepreneur and business owner, takes you step-by-step through the method she uses to say it right every time. She shows you exactly what to say, how to say it, and feel good about it!
