Do things ever go wrong in your organisation? Mistakes. Blunders. Cockups. It happens!
All human beings make mistakes. This book explores why that is and explains how to develop strategies for preventing mistakes at work. An organisation that makes fewer errors wastes less time, pleases more customers and saves more money!
An expert in the field of accuracy skills development, Hugh Murray provides fascinating insights into the nature of mistakes and shows us how to prevent mistakes at work.
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