Value Stream Management (VSM) is a proven and effective step-by-step methodology for understanding and applying the principles and practices of the Toyota Production System (i.e., Lean) within an healthcare organization. As authors, we have found continued success in applying the Value Stream Management methodology in the hospitals, clinics, and labs. The specific tools and practices of Lean and the implementation plan via the Value Stream Management process will be thoroughly explained. VSM for Lean Healthcare will improve overall facility efficiencies while improving patient care and safety. It should also be noted that the content in this book will support any and all Six Sigma projects. The VSM process is similar to treating a patient. It requires people (i.e., healthcare providers, aides, technicians, administrative support, etc.) and vendors (suppliers for medical equipment, pharmaceutical companies, etc.) working together to effectively yield the benefits of Lean throughout the entire supply chain. As the treatment of a patient is individually tailored, Lean must also be tailored to the facility, department, and/or process in which it will be used. In this book you will learn how to: 1) Apply the Value Stream Management methodology to specific projects within your facility with the assistance of over 40 Excel worksheets available via Dropbox file links 2) Educate staff on the fundamentals of Lean so that Lean can be part of everyone s job each and every day 3) Create a business case to inform the staff on the need for Lean or continuous improvement 4) Determine where waste lies in processes and facilitate ideas on how to eliminate waste through Total Employee Involvement (TEI) 5) Create current and future state maps, as well as a plan for implementation 6) Accelerate improvements activities 7) Select projects and apply the Lean tools 8) Improve patient (direct), as well as non-patient (non-direct), care processes 9) Document improvement activities to convey to management the success Lean can have on improving the bottom-line and 10) Allow Lean to become a way of life in an ever-changing and demanding environment. Value Stream Management for Lean Healthcare will provide you with the fundamental process (and steps) to implement Lean. Value Stream Management for Lean Healthcare has been segmented into the four main chapters of Assess, Diagnosis, Treat, and Prevent. These chapters will provide the skeletal framework on how the Lean tools and practices can be effectively applied in your Lean journey. Just as patients care requires a thorough history and physical exam to assist in determining a plan of cure for a patient; likewise, this book will provide a similar approach for the treatment and cure of your facilities process ailments.
The version contains over 40 Dropbox file links to the forms, worksheets, and checklists for immediate application to the tools and concepts. The forms are: Kaizen Event Preparation Schedule, Kaizen Event Preparation (2), Kaizen Event Daily Review, Kaizen Event Scorecard, Kaizen Event Daily Schedule 1 - 3 (days), Kaizen Event Daily Schedule 4 - 5 (days), Idea Kaizen Form, Project Prioritization Worksheet, Distribution - Volume Report, Distribution Report, Cycle Time Table, Team Charter, Meeting Information Form, Status Report, Effective Meeting Evaluation, Brainstorming for pre-Value Stream Mapping, Readiness Guide - Assess, Waste Audit, Inpt Delay Worksheet Summary, Document Tagging Worksheet, VOC ED-Inpt Survey, 5 Why Analysis, Readiness Guide Diagnosis, Sort Inspection Sheet, Tag Worksheet, 5S Item Distribution Log, Area Map - Arrow Diagram Worksheet, Criteria Checklist for Set-In-Order, Criteria Checklist for Shine, Initial Shine Plan, Control Point Worksheet, Five Minute 5S Checklist, 5S Job List, Standard Training Matrix, 5S Audit Form, Standard Work Chart, Failure Prevention Analysis Worksheet, Impact Map, Gantt Chart Worksheet, Readiness Guide Treat, and A3 Report.
The version contains over 40 Dropbox file links to the forms, worksheets, and checklists for immediate application to the tools and concepts. The forms are: Kaizen Event Preparation Schedule, Kaizen Event Preparation (2), Kaizen Event Daily Review, Kaizen Event Scorecard, Kaizen Event Daily Schedule 1 - 3 (days), Kaizen Event Daily Schedule 4 - 5 (days), Idea Kaizen Form, Project Prioritization Worksheet, Distribution - Volume Report, Distribution Report, Cycle Time Table, Team Charter, Meeting Information Form, Status Report, Effective Meeting Evaluation, Brainstorming for pre-Value Stream Mapping, Readiness Guide - Assess, Waste Audit, Inpt Delay Worksheet Summary, Document Tagging Worksheet, VOC ED-Inpt Survey, 5 Why Analysis, Readiness Guide Diagnosis, Sort Inspection Sheet, Tag Worksheet, 5S Item Distribution Log, Area Map - Arrow Diagram Worksheet, Criteria Checklist for Set-In-Order, Criteria Checklist for Shine, Initial Shine Plan, Control Point Worksheet, Five Minute 5S Checklist, 5S Job List, Standard Training Matrix, 5S Audit Form, Standard Work Chart, Failure Prevention Analysis Worksheet, Impact Map, Gantt Chart Worksheet, Readiness Guide Treat, and A3 Report.
