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    The Compliance Business and Its Customers: Gaining Competitive Advantage by…
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    The Compliance Business and Its Customers: Gaining Competitive Advantage by Controlling Your Customers

    By E. Kasabov

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    The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.
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