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    REVIEW COMMENT ANALYSIS FOR E-COMMERCE (EAST CHINA NORMAL UNIVERSITY SCIENTIFIC REPORTS)

    By ZHANG RONG ET AL

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    This book presents the recent achievements on the processing of representative user generated content (UGC) on E-commerce websites. This large size of UGC is valuable information for data mining to help customer/object profiling. It provides a comprehensive overview on the concept of customer credibility, object-oriented review summarization technology and content-based collaborative filtering algorithm. It covers a feedback mechanism which is designed to discover customer credibility, which is used to define the professional degree of review content; product-oriented review summarization for restaurants or trip arrangements, and introduced content-based collaborative filtering for product recommendation.

    Contents:
    • Introduction
    • Credibility Learning
    • Entity Resolution
    • Review Selection
    • Review Summarization
    • Recommendation
    • Conclusion

    Readership: Graduate students, academia and practitioners in the field of database, information science as well as e-commerce.
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