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    Planning and writing business documents (Skills development)

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    Planning and writing business documents (Skills development)

    By Enterprise Educational Resources

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    This book covers the skills and knowledge required to plan, draft, write and finalise documents of some complexity. The documents prepared range from shorter texts of a few pages to those with numerous pages. The reader will prepare both text and additional items such as figures, graphs or images. They should be capable of using personal discretion and judgment as they prepare workplace texts.

    The types of texts covered in this book include (but are not limited to) business reports, presentations and process documents.

    The book contains guidelines to identify the document purpose and the importance of knowing the text audience. Document requirements are covered - including setting the correct tone and formality to suit the audience. Formats for a wide range of document types are explained and the structure of two commonly used business documents is presented. The impact of organisational policies and procedures is expanded to cover use of house writing styles and use of technological tools and software.

    A simple method to identify key topics, establish the essential sub topics and organise this information is described with examples provided for illustration. The method also assists with rapid identification of information gaps. Methods to summarise and prepare data for inclusion in documents are covered, as are the correct methods for including these features in complex texts. Preparation of sequential drafts facilitates document checking for correct content, structure and to ensure that organisational requirements have been met. The final draft is submitted to a proofreading and editing process before the final text is ready for the audience.

    This book was written in Australia and therefore (occasionally) refers to Australian laws, systems and workplace requirements. These should be used as a guide to similar types of legislation and organisational expectations that may apply in other countries.

    'Planning and writing business documents' is a component of the 'Skills development' series of books.
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