“This is a very easy-to-read, yet comprehensive, guidebook on operations management. Perfect for use as a professor's class textbook”
Emily Brahmans, PhD
University of Mainor
“This book has everything you could need for Operations and Supply Chain Management including formulas for statistics, control charting, and many more topics”
Steffen Ehrhart
General Manager, Kjopstad Glass Manufacturing
There are two senses in which the word “operations” is used: (1) the operations function that produces the products and services that the company produces, and (2) all the things any function within the company actually does to deliver what is expected of it.
The two different ways of using “operations” overlap in the sense that every function delivers services or products to internal or external customers. In either case there are processes that produce the desired products or services.
Therefore, all managers need to understand operations, not only those working in the Operations function of a company but also a marketing manager must understand operations to improve marketing operations, a finance trader must understand operations to make trading less error-prone. Basically, Operations Management is a must to understand field for any professional in any given field. This book covers the essentials of operations and supply chain management and broken down into 8 units;
1.Operations and Supply Chain management basics
2.Volume and Variety considerations
3.Value Added – Purchasing and Pricing
4.Variability
5.Quality Management
6.Risk and Response
7.Improvement – breakthrough and continuous.
8.Project Management – Planning and Managing change
Emily Brahmans, PhD
University of Mainor
“This book has everything you could need for Operations and Supply Chain Management including formulas for statistics, control charting, and many more topics”
Steffen Ehrhart
General Manager, Kjopstad Glass Manufacturing
There are two senses in which the word “operations” is used: (1) the operations function that produces the products and services that the company produces, and (2) all the things any function within the company actually does to deliver what is expected of it.
The two different ways of using “operations” overlap in the sense that every function delivers services or products to internal or external customers. In either case there are processes that produce the desired products or services.
Therefore, all managers need to understand operations, not only those working in the Operations function of a company but also a marketing manager must understand operations to improve marketing operations, a finance trader must understand operations to make trading less error-prone. Basically, Operations Management is a must to understand field for any professional in any given field. This book covers the essentials of operations and supply chain management and broken down into 8 units;
1.Operations and Supply Chain management basics
2.Volume and Variety considerations
3.Value Added – Purchasing and Pricing
4.Variability
5.Quality Management
6.Risk and Response
7.Improvement – breakthrough and continuous.
8.Project Management – Planning and Managing change
