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    ITIL 2011 Workbook of Glossary Terms, Acronyms, and Abbreviations

    By Ross Bolton

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    NOTE: Due to Tables in Book Formatting may be altered on various Electronic devices. The description below is from the paperback book. The Kindle Version is FREE with AMAZON MATCHBOOK.

    This ITIL® 2011 practice book has been formatted so that the student can maximize their practice of the terms used in ITIL® 2011 series of exams (Foundation through Master). Knowing the meaning of these key phrases and words will help you pass your ITIL® exam to get your certificate.

    This workbook’s multiple learning methods help match your best learning style and maximize your memorization:

    1. To read the definitions straight through.
    2. To write in the blank space available next to the definition like a workbook (paperback only).
    3. To flip from the blank page of definitions on the odd page to the full definitions on the even page as a memory test.
    4. All definitions on the even and odd pages have been aligned to cut out the row for a single definition flash card (paperback only).
    5. FREE with purchase of paperback through Amazon Matchbook: Available on Kindle Paperwhite, Kindle Fire, Kindle HD, or above platform for portable review.

    The more time you spend practicing, the more familiar these terms will become to you which will help maximize your test scores and pass your exams.
    Download eBook Link updated in 2017
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