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    Hospice Stories From The Heart

    By Wayne Norman

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    Hospice is a great blessing to many people; the patient, the family of the patient, the nurses, the aides, the doctors, the chaplains, the social workers, the office staffs, and the marketers or educators. We marketers are educators of families that usually do not want to meet with us. We as marketers are here to help the family move through denial, the emotional pain of seeing a loved one not doing well physically, and the fear of the unknown. It is an honor and privilege to meet with such a family. Some families are very excited and knowledgeable about hospice and what it meant to them from a previous experience with a loved one. Some families do not want to meet you or look at you in the eye when talking. Some families are angry and think that you as hospice kill people. Most that I meet have heard of hospice but have not had any personal experiences with hospice. So in this book I will define where hospice and palliative care terms originated and the difference in each in the United States and in other countries.

    The writer's experience in hospice for the stories in this book was between February 2009 and August 2012. The writer still works in hospice currently. He has been a Chaplain, Senior Marketer, Community Liaison, and Administrator. All of his work has been in the small towns north and northwest of Houston.
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