In this unusual booklet, a former Cincinnati police officer with a 30-year police career, details his experience of using totally outside-the-box approaches to managing conflict. While working on the Cincinnati police force, Michael Gardner was given responsibility for the most volatile cases because he developed such effective—though unconventional—ways of dealing with these dangerous situations. Whatever your life position or profession, these stories offer a wealth of creativity and flexibility we can all draw from. And if you are an officer or police chief, the following accounts open up a new realm of choices to increase protection for you and your fellow officers while simultaneously improving your effectiveness in the communities you serve.
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