'Driving Exceptional Performance and Creating a culture of Coaching'
Created to help organisations empower their leaders and line-managers to conduct ‘real’ conversations that lead to a change in engagement and performance by:
• Addressing performance positively, fearlessly and effectively
• Reducing the opportunity for defensive reactions
• Being mindful of the intentions of a conversation
• Moving from box-ticking exercise to real conversation
• Communicating clearly and eliminating misunderstandings
• Feeling equipped with techniques to deal with any ‘fall out’ if the recipient reacts badly
“This gives you a toolkit to overcome the perception of conflict that might surround problem issues. It removes the risk of personal emotion being attached and it works. For any manager that has ever experienced that “Oh God, I’ve got to sort this out” feeling – this is your answer!”
Martin Moll – Head of Marketing – Honda UK
Created to help organisations empower their leaders and line-managers to conduct ‘real’ conversations that lead to a change in engagement and performance by:
• Addressing performance positively, fearlessly and effectively
• Reducing the opportunity for defensive reactions
• Being mindful of the intentions of a conversation
• Moving from box-ticking exercise to real conversation
• Communicating clearly and eliminating misunderstandings
• Feeling equipped with techniques to deal with any ‘fall out’ if the recipient reacts badly
“This gives you a toolkit to overcome the perception of conflict that might surround problem issues. It removes the risk of personal emotion being attached and it works. For any manager that has ever experienced that “Oh God, I’ve got to sort this out” feeling – this is your answer!”
Martin Moll – Head of Marketing – Honda UK
