The CRM report evaluates technologies and applications in terms of their business impact, adoption rate and maturity level to help users decide where and when to invest.
The Art of Service's predictive model results enable businesses to discover and apply the most profitable technologies and applications, attracting the most profitable customers, and therefore helping maximize value from their investments. The Predictive Analytics algorithm evaluates and scores technologies and applications.
The platform monitors over six thousand technologies and applications for months, looking for interest swings in a topic, concept, technology or application, not just a count of mentions. It then makes forecasts about the velocity of the interest over time, with peaks representing it breaking into the mainstream. Data sources include trend data, employment data, employee skills data, and signals like advertising spent, advertisers, search-counts, instruction and courseware availability, patents issued, and books published.
Table of Contents
Top 20 Overall Predictive Analytics Scores
Top 20 in each Research Area
CRM Top 20 Interest and Popularity Scores
Google Trends data for gauging mindshare and awareness, the numbers are relative to their maximum (100), meaning number 100 has maximum interest right now and number 50 has half the interest it had from its peak of 100.
CRM Top 20 Employment Demand Scores
Open employment opportunities on the date of this report for the subject. Indicator of the need of employers for this specific skill set and therefore their organization's application of it in relation to the other subjects.
CRM Top 20 Active Practitioners Scores
Number of practitioners and professionals which have the subject skill set and experience. Indicator of the need of employers (and availability of employees) for this specific skill set and therefore their organization's application of it in relation to the other subjects.
CRM Top 20 Monthly Searches Scores
How often a month a search is performed for the keyword/phrase: and indicator of interest in the subject.
CRM Top 20 Active Advertisers Scores
This shows how many unique advertisers have appeared on this subject in the last 12 months. Indicator of the advertising being spent on the topic ergo investments being made to attract clients.
CRM Top 20 Cost per Click Scores
CPC: The average amount advertisers pay Google anytime someone clicks their own ad for this keyword. Indicator of the advertising being spent on the topic ergo investments being made to attract clients.
CRM Top 20 Patents Issues Scores
Patents issued for the specific subject. Indicator of R&D investments and innovation in the specific subject.
CRM Top 20 Books in Print Scores
Number of in-print books that cover the subject. Indicator of the need for knowledge sharing and its availability.
CRM Top 20 Instruction and courseware available content Scores
Number of instruction and courseware available content that covers the subject. Indicator of the need for knowledge sharing and its availability.
Complete Results by Subject Covered
1CRM
Agile CRM
amoCRM
Augmented Reality
cCRM
Customer Journey Analytics
Data-Driven Marketing
dCRM
Electronic Signatures
Enterprise Feedback Management
Financial CRM Software
GiftWorks
iCRM
Integrated Marketing Management
InTouch
InvisibleCRM
karmaCRM
Lead Management
Less Annoying CRM
Luxor CRM
Mac CRM Software
Marketing Performance Management
Mobile Advertising
Mobile Field Service Management
NeonCRM
OnePage CRM
OnePageCRM
Online CRM Software
Personification
Pipeliner CRM
Predictive Analytics
Predictive Lead Scoring
Real Estate CRM Software
Recurring Revenue Management
retailCRM
Sales Analytics
Sales Performance Management
Salesforce
SAP AG
SimpleCRM
Social Analytics
Social for Sales
Speech Analytics
Strategic Account Management
SugarCRM
The Art of Service's predictive model results enable businesses to discover and apply the most profitable technologies and applications, attracting the most profitable customers, and therefore helping maximize value from their investments. The Predictive Analytics algorithm evaluates and scores technologies and applications.
The platform monitors over six thousand technologies and applications for months, looking for interest swings in a topic, concept, technology or application, not just a count of mentions. It then makes forecasts about the velocity of the interest over time, with peaks representing it breaking into the mainstream. Data sources include trend data, employment data, employee skills data, and signals like advertising spent, advertisers, search-counts, instruction and courseware availability, patents issued, and books published.
Table of Contents
Top 20 Overall Predictive Analytics Scores
Top 20 in each Research Area
CRM Top 20 Interest and Popularity Scores
Google Trends data for gauging mindshare and awareness, the numbers are relative to their maximum (100), meaning number 100 has maximum interest right now and number 50 has half the interest it had from its peak of 100.
CRM Top 20 Employment Demand Scores
Open employment opportunities on the date of this report for the subject. Indicator of the need of employers for this specific skill set and therefore their organization's application of it in relation to the other subjects.
CRM Top 20 Active Practitioners Scores
Number of practitioners and professionals which have the subject skill set and experience. Indicator of the need of employers (and availability of employees) for this specific skill set and therefore their organization's application of it in relation to the other subjects.
CRM Top 20 Monthly Searches Scores
How often a month a search is performed for the keyword/phrase: and indicator of interest in the subject.
CRM Top 20 Active Advertisers Scores
This shows how many unique advertisers have appeared on this subject in the last 12 months. Indicator of the advertising being spent on the topic ergo investments being made to attract clients.
CRM Top 20 Cost per Click Scores
CPC: The average amount advertisers pay Google anytime someone clicks their own ad for this keyword. Indicator of the advertising being spent on the topic ergo investments being made to attract clients.
CRM Top 20 Patents Issues Scores
Patents issued for the specific subject. Indicator of R&D investments and innovation in the specific subject.
CRM Top 20 Books in Print Scores
Number of in-print books that cover the subject. Indicator of the need for knowledge sharing and its availability.
CRM Top 20 Instruction and courseware available content Scores
Number of instruction and courseware available content that covers the subject. Indicator of the need for knowledge sharing and its availability.
Complete Results by Subject Covered
1CRM
Agile CRM
amoCRM
Augmented Reality
cCRM
Customer Journey Analytics
Data-Driven Marketing
dCRM
Electronic Signatures
Enterprise Feedback Management
Financial CRM Software
GiftWorks
iCRM
Integrated Marketing Management
InTouch
InvisibleCRM
karmaCRM
Lead Management
Less Annoying CRM
Luxor CRM
Mac CRM Software
Marketing Performance Management
Mobile Advertising
Mobile Field Service Management
NeonCRM
OnePage CRM
OnePageCRM
Online CRM Software
Personification
Pipeliner CRM
Predictive Analytics
Predictive Lead Scoring
Real Estate CRM Software
Recurring Revenue Management
retailCRM
Sales Analytics
Sales Performance Management
Salesforce
SAP AG
SimpleCRM
Social Analytics
Social for Sales
Speech Analytics
Strategic Account Management
SugarCRM
