An automation solution provides a centralized and structured approach to running your IT Operations by enabling you to define, build, orchestrate, manage, and report on services and processes spanning across different teams and roles within your organization.
By automating routine administrative tasks, infrastructure events or any recurring complex requests inside your organization, you will achieve the following goals and return on investments:
- Reduced operational expenses
- Increased staff productivity
- Efficient IT service delivery
- Improved service quality
- Enforced compliance polices
We designed this Process automation Handbook book to augment your Service and Operations Management, this book is intended for use by the Process owners, the automation administration team and the functional analysts in your organization.
The book details our approach automating anything and includes our quadrant sub-processes approach:
- Initiation Phase
- Approval Phase
- Implementation Phase
- Validation Phase
This book also covers, process activities, associated roles, work instructions, documented references and a detailed RACI. For any information, inquiries and feedback. Please contact us at: info@HGConcept.com
By automating routine administrative tasks, infrastructure events or any recurring complex requests inside your organization, you will achieve the following goals and return on investments:
- Reduced operational expenses
- Increased staff productivity
- Efficient IT service delivery
- Improved service quality
- Enforced compliance polices
We designed this Process automation Handbook book to augment your Service and Operations Management, this book is intended for use by the Process owners, the automation administration team and the functional analysts in your organization.
The book details our approach automating anything and includes our quadrant sub-processes approach:
- Initiation Phase
- Approval Phase
- Implementation Phase
- Validation Phase
This book also covers, process activities, associated roles, work instructions, documented references and a detailed RACI. For any information, inquiries and feedback. Please contact us at: info@HGConcept.com
