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    IT services Design and practices for IT Startup Company: Business solutions for IT start-up company Through ITIL V3 Service Design Practices

    By Shanthi Vemulapalli

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    About

    This is an updated version with hyperlinks for kindle reader.

    This book is helpful for the people who are in small IT companies and trying to setup new IT services for their customers. At the same time experienced IT Sales managers can use some of the practices mentioned in it.

    And also this can be used by the IT professional who are going to attempt ITIL V3 Service Design exam to know different scenarios in each of its sub-process.

    It contains the following:



    An IT services company needs their services identification, designing, for transition to customer and looking for their support under operations activity.

    If the services are designed by following some standards and best practices, the customer also will have better look and interest on it. In this book, I have given with different services design examples simulated with the live [workable] business scenarios, where a small or startup company can follow some of the process steps.

    Prior to reading this book; you are also suggested to see my E-book, Titled as:
    Startup IT Business Ideas: How to have strategy for your services through ITIL V3 Service Strategy?

    This can give the below ideas for you:
    Understanding of what is service strategy.
    How to identify the services and the relevant customers who wants to use them?
    How to define the value creation of a Start-up IT Company?
    Understanding the levels of demand and how to establish the relationship between the service provider and the customer.
    The ability to understand on how to organize the required services and those can be delivered in an effective and efficient manner.
    How to build the customer rapport by working closely on their timely needs?
    From the above book you will be able to plan the Services definition initially before going for their design processes.

    Please leave your feedback to help other readers.

    Download eBook Link updated in 2017
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