Write Better Emails: How to Stand Out by Being Short, Savvy, and Civil
By Cecelia M. Munzenmaier
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Go beyond the basics of business email etiquette. Learn how to follow up to get action, email people from different cultures, and reply to a rude email. Find out why email can cause conflict and when not to email. Backed by research, this quick read includes guidelines and practical examples to help you write clear, correct professional emails. Video: https://www.youtube.com/watch?v=XcyjILcvHHM
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