For Managers of Operations that involve shift working, there are a number of essential tools that they need to know about and use if possible. Banked, or Reserved, Hours is one of them. This book looks at the details of introducing and using Banked Hours based on our experiences with the many organisations that use them.
There are many occasions when minor problems like unexpected absence can become a major crisis. However just a little bit of flexibility could solve the issue in an instant. The main problem with absence if it is not covered is that you rarely just lose the man hours associated with the absence. This is because your staff will work as a team and the loss of one person means that everyone else tries to do their job plus that bit extra. This leads to a reduction in efficency, focus and ultimately productivity. This can then have a knock on effect to the next shift because work, that should have been done, is unfinished.
Bank Hours or Reserved Hours are the terms used to reference a particular technique of flexible working. Flexible working arrangements make the operation more efficient and cost effective. A flexible working arrangement means that you don’t have to schedule additional workers on to every shift to cover for absences.
There are many occasions when minor problems like unexpected absence can become a major crisis. However just a little bit of flexibility could solve the issue in an instant. The main problem with absence if it is not covered is that you rarely just lose the man hours associated with the absence. This is because your staff will work as a team and the loss of one person means that everyone else tries to do their job plus that bit extra. This leads to a reduction in efficency, focus and ultimately productivity. This can then have a knock on effect to the next shift because work, that should have been done, is unfinished.
Bank Hours or Reserved Hours are the terms used to reference a particular technique of flexible working. Flexible working arrangements make the operation more efficient and cost effective. A flexible working arrangement means that you don’t have to schedule additional workers on to every shift to cover for absences.
