Retail Hell: How I Sold My Soul to the Store Confessions of a Tortured Sales Associate

I think you left these behind,' I said, handing them to her. This happens all the time when women try to return bags they've used. Tampons, lipstick, coins, Tic Tacs, and condoms are the top treasures found. 'Greasy' let out a sigh, as if I were the problem. 'I was just trying my things in it. I really don't see what the problem is here. It's none of your business what I keep in my handbag.' It is when my commission is at stake! I'm not your Designer Handbag Rental Service! My name is not BagBorrowOrSteal.com! Enter Freeman Hall, an aspiring screenwriter who sets out to realize his Hollywood dream, but instead plunges into the seventh circle of Retail Hell when the rent comes due, selling animal-hide Hobos and overpriced clutches to Lookie-Loos and Picky Bitches—but always with a sunshiny smile. Freeman toils in the handbag (that's handbag, NOT purse) department of the Big Fancy department store, where he sees, hears, smells (and unfortunately, feels) it all! Here, he provides a true—and truly shocking—account of life from the other side of the handbag display. From early-morning RA-RA RALLIES to the craziest crazy-lady customers, Freeman's horrific and hilarious workday tales redefine Juicy Couture. As Freeman begins to plots his escape, he realizes that despite the Big Fancy's lax return policy, for him, there really may be no returns . . . no exchanges . . . no way out.