The ability to engage in difficult conversations appears to be a major differentiator between good leaders and great ones, healthy marriages and unhealthy ones, effective parenting and
ineffective…….the list goes on.
This book is a must read for you if you need answers to the following questions:
- Why do I avoid some difficult conversations?
- What makes some conversations so difficult?
- What is the impact of my perceptual distortions with regards to the people around me?
- What are the consequences of failing to have difficult conversations?
- What are some common mistakes people make in difficult conversations?
- How do I deal with difficult people, like bullies, whiners, ramblers, drama queens, gossips and other people who just push my buttons?
- What is best practice in dealing with difficult conversations?
- How can I enhance my assertiveness and conflict management skills?
- How do I manage my boss?
ineffective…….the list goes on.
This book is a must read for you if you need answers to the following questions:
- Why do I avoid some difficult conversations?
- What makes some conversations so difficult?
- What is the impact of my perceptual distortions with regards to the people around me?
- What are the consequences of failing to have difficult conversations?
- What are some common mistakes people make in difficult conversations?
- How do I deal with difficult people, like bullies, whiners, ramblers, drama queens, gossips and other people who just push my buttons?
- What is best practice in dealing with difficult conversations?
- How can I enhance my assertiveness and conflict management skills?
- How do I manage my boss?
