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    The Psychology of Information Security: Resolving conflicts between security compliance and human behaviour

    By Leron Zinatullin

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    Ensure the success of your security programme by understanding users' motivations

    “This book cuts to the heart of many of the challenges in risk management, providing advice and tips from interviews as well as models that can be employed easily. Leron manages to do this without being patronising or prescriptive, making it an easy read with some very real practical takeaways.”

    Thom Langford, Chief Information Security Officer at Publicis Groupe

    “Based on real world examples the book provides valuable insights into the relationship of information security, compliance, business economics and decision theory. Drawing on interdisciplinary studies, commentary from the field and his own research Leron gives the reader the necessary background and practical tools to drive improvements in their own information security program.”

    Daniel Schatz, Director for Threat & Vulnerability Management at Thomson Reuters



    In today’s corporations, information security professionals have a lot on their plate. In the face of constantly evolving cyber threats they must comply with numerous laws and regulations, protect their company’s assets and mitigate risks to the furthest extent possible.

    Security professionals can often be ignorant of the impact that implementing security policies in a vacuum can have on the end users’ core business activities. These end users are, in turn, often unaware of the risk they are exposing the organisation to. They may even feel justified in finding workarounds because they believe that the organisation values productivity over security. The end result is a conflict between the security team and the rest of the business, and increased, rather than reduced, risk.

    This can be addressed by factoring in an individual’s perspective, knowledge and awareness, and a modern, flexible and adaptable information security approach. The aim of the security practice should be to correct employee misconceptions by understanding their motivations and working with the users rather than against them – after all, people are a company’s best assets.

    Product description

    Based on insights gained from academic research as well as interviews with UK-based security professionals from various sectors, The Psychology of Information Security – Resolving conflicts between security compliance and human behaviour explains the importance of careful risk management and how to align a security programme with wider business objectives, providing methods and techniques to engage stakeholders and encourage buy-in.

    The Psychology of Information Security redresses the balance by considering information security from both viewpoints in order to gain insight into security issues relating to human behaviour , helping security professionals understand how a security culture that puts risk into context promotes compliance.

    Contents
    Chapter 1: Introduction to information security
    Chapter 2: Risk management
    Chapter 3: The complexity of risk management
    Chapter 4: Stakeholders and communication
    Chapter 5: Information security governance
    Chapter 6: Problems with policies
    Chapter 7: How security managers make decisions
    Chapter 8: How users make decisions
    Chapter 9: Security and usability
    Chapter 10: Security culture
    Chapter 11: The psychology of compliance
    Chapter 12: Conclusion - Changing the approach to security
    Appendix: Analogies

    About the author

    Leron Zinatullin (zinatullin.com) is an experienced risk consultant specialising in cyber security strategy, management and delivery. He has led large-scale, global, high-value security transformation projects with a view to improve cost performance and support business strategy.

    He has extensive knowledge and practical experience in solving information security, privacy and architectural issues across multiple industry sectors.

    He has an MSc in information security from University College London, where he focused on the human aspects of information security. His
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