Software Narratology, the science of software stories, found its successful application in software diagnostics of abnormal software behavior, especially in the pattern-driven and pattern-based analysis of software logs from complex systems with millions of events, thousands of threads, hundreds of processes and modules. This is the full transcript of Software Diagnostics Services seminar (25th of March 2013) about the new application of software narratology to malware analysis. Topics include: Definitions of Software Diagnostics and Diagnostic Pattern, Pattern Orientation, Pattern Catalog Classification, Definition of Malware, Memory Analysis Patterns, Traces and Logs, Trace and Log Patterns, Definition of Software Narrative, Software Narrative Taxonomy, Malware Narrative Patterns, Definition of Software Log, Minimal Log Graphs, Pattern-Driven and Pattern-Based Analysis, Pattern Classification, Vocabulary Patterns, Error Patterns, Trace as a Whole, Large-Scale Patterns, Activity Patterns, Message Patterns, Block Patterns, Trace Set Patterns, Grand Unification of Software Log and Memory Dump Analysis.
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